Client :the contracting partner of Koncept Web Kart acting either directly or by authorised representatives (such as employees, Client's collaborators or any other third party authorised by the Client) for the purpose of using the Services,
User :any person who accesses the Services through an authorised user's account for and on behalf of the Client.
Agreement :this agreement between the Parties, which may be exclusively executed in English.
Offer Acceptance :the Client's completion of the process of creating an account on Koncept Web Kart.
Order Form :any electronic document acting as a form of communication between Koncept Web Kart and the Client, whereby, upon the Client's request, Koncept Web Kart agrees to provide the requested Services, and the Client agrees to receive these Services and pay the corresponding price thereof. In relation to the free-of-charge Services, the order shall be considered as completed and shall come into effect as of the time the Offer Acceptance reached Koncept Web Kart, and in relation to the paid Services, the order shall be considered as completed and accepted by Koncept Web Kart the moment the Parties agree upon the Services, specifications and price and shall come into effect only upon the actual collection of the Service values by Koncept Web Kart. The paid Services ordered by the Client and the costs corresponding thereto shall be detailed by the Appendices to the order.
Services :set of predefined activities provided by Koncept Web Kart upon the Client's request and to the Client's interest, including but not being limited to the standard Service packages, application subscriptions, customised software development services, setup services, SSL certificate purchase and configuration, etc.
"Koncept Web Kart Platform" - set of functionalities developed and administered by Koncept Web Kart, fully or partially available to the Client upon the completion of a Service order.
Appendix/Appendices to the Order :any document following the order is an integral part of this this Agreement;
Hosting :a service that allows natural persons or legal entities to stock electronic data whether intended or not to public access, through Koncept Web Kart's provision of the required space on its servers;
Malfunctioning/deficiency :any technical irregularity that affects the entire functionality of the Services;
Scheduled maintenance :any routine or upgrade works that might affect the Service's availability.
Notification :written communication transmitted by e-mail or posted on any electronic support related to any Scheduled Maintenance that will affect the Service's availability. Koncept Web Kart shall take all the reasonable steps to transmit such notification to the Client at least 1 working day in advance.
Party :any of the Parties signing this Agreement, i.e., the Client or Koncept Web Kart;
Service Plan :cost structure representing the payment corresponding to a chosen standard service package, including a certain series of selected functional options, as stipulated on the https://www.konceptwebkart.com/pricing page and which may be subject to updates with no prior notice. Any change to the cost structure shall be communicated to the Client, if applicable, using the electronic communication means available on the Koncept Web Kart Platform.
Application Subscription :cost structure representing the payment corresponding to a functionality available on the Koncept Web Kart Platform as Application with optional installation, as provided in the Applications section in the Client's account, and which may be subject to updates with no prior notice. Any change to the cost structure shall be communicated to the Client, if applicable, using the electronic communication means available on the Koncept Web Kart Platform.
Setup Fee :cost structure representing the payment corresponding to any functionality configuration works, works executed by Koncept Web Kart for the Client, and which me be subject to updates with no prior notice. Any change to the cost structure shall be communicated to the Client, if applicable, using the electronic communication means available on the Koncept Web Kart Platform.
Usage Limits :set of maximum limits up to which a type of Service Plan may be used, as stipulated in the https://www.merchantpro.com/plans page. Upon reaching any of the maximum usage limits of the current Service Plan, an upgrade to the higher Service Plan is required.
Plan Upgrade :the replacement of the Client's currently used service plan by a higher service plan, further to a Client's order or further to the generation of an automatic order, if the Client reached the usage rates of the current plan.
Plan Downgrade :the replacement of the Client's currently used paid service plan by a lower paid service plan, further to a Client's order or further to the replacement thereof by the free-of-charge service plan, occurred further to the Client's failure to comply with their payment obligations.
Custom Software Development Services :paid Services distinct from the standard Service plans, available on payment and consisting in the web and/or software development, which Koncept Web Kart may provide upon the Client's request and for the Client's use, based on the specifications provided by the Client. The specifications based on which Koncept Web Kart will provide the Custom Software Development Services shall be described by the Appendices to the Order Form. The order shall be considered as completed and accepted by Koncept Web Kart upon the Parties' agreement on the Services, specifications, and price thereof and shall become legally binding only upon the actual collection of the value of the Custom Software Development Services by the Koncept Web Kart.
Support :the Technical Support Centre of Koncept Web Kart, available by e-mail at support@koncepywebkart.com or by using the contact form.
Normal Use :the use of the Services, according to the selected Service Plans, solely for the purpose for which they were offered by Koncept Web Kart, within the available capacities and options, bounding by the Terms and Conditions of Use and subject to the provisions of this Agreement.
Service Level Agreement (SLA) :The monthly availability of the essential Services as agreed between the Parties, according to the policy enclosed as Appendix 3 to this Agreement.
Terms and Conditions of Use :conduct and usage rules governing the Services and intended for the Client, available as periodically updated on the Koncept Web Kart website, at https://konceptwebkart.com/p/terms-&-conditions and which may be updated and amended according to the provisions of this Agreement.
2.1 The object of the Agreement is the provision by Koncept Web Kart to the Client's interest of the Services below, according to the terms and conditions of this Agreement:
2.2 This Agreement supersedes any other agreement/consent previously concluded between Koncept Web Kart and the Client for services similar to the ones stipulated as the object of this Agreement, at Art. 2.1, however does not annul any due or overdue payment obligations, nor any penalties for the previously provided services, and shall not stand as a Koncept Web Kart's waiver of their right to recover the above. Furthermore, this Agreement does not replace or supersede other agreements concluded between the Parties, if such agreements have different objects and/or cover different services than the ones contemplated by this Agreement.
Koncept Web Kart offers both free and paid subscription plans. Details of features, pricing, and billing cycles are available on our website.
Payments
for paid plans are processed via third-party payment gateways. By
subscribing, you authorize Koncept Web Kart to charge the specified fees.
You may cancel your subscription anytime however refund is done if cancelled within 7 days of purchase on our website and depend on the plan selected.
You may use the Service only for lawful purposes, to digitize and manage your business operations.
You agree not to:
Misuse the Service or engage in fraudulent activities
Attempt to reverse engineer or replicate Koncept Web Kart's software
Upload harmful content, including malware or viruses
Violate intellectual property rights of Koncept Web Kart or other users
Accuracy of Information: Merchants are responsible for the accuracy of business details, product descriptions, and pricing displayed on their E-Commerce Store.
Compliance: Merchants must comply with applicable laws, including those governing taxes, data privacy, and consumer protection.
Customer Service: Merchants are responsible for managing customer relationships, including refunds, returns, and complaints
Koncept Web Kart retains all ownership rights to its software, trademarks, and content.
Use of Shoopy does not grant you ownership of any intellectual property
associated with the platform.
Koncept Web Kart's use of your data is governed by our Privacy Policy. By using the Service, you consent to the collection, storage, and use of your data as described in the Privacy Policy.
To the maximum extent permitted by law:
Koncept Web Kart shall not be liable for indirect, incidental, or consequential damages arising from your use of the Service.
Koncept Web Kart does not guarantee uninterrupted or error-free access to the platform.
Koncept Web Kart reserves the right to suspend or terminate your access to the Service for:
Violation of these Terms
Non-payment of subscription fees
Activities deemed harmful to Koncept Web Kart or other users
Koncept Web Kart may revise these Terms from time to time. Changes will be posted on our
website, and continued use of the Service after such changes constitutes
acceptance.
These
Terms are governed by the laws of India. Any disputes arising from these
Terms will be subject to the jurisdiction of the courts in Allahabad
India.
For questions or concerns about these Terms, please contact us at:
Koncept Web Kart Support Team
Email: support@konceptwebkart.com
Phone: +91-9910202086
